I must say I am impressed as Woopra’s real time analytics and online live chat facility for your website offers a lot more then what you get out of Google analytics. Their MAC/PC client software enable you to install it and track your website live. The system also tells you who is currently on your website, which pages they are looking at and where they have come from country / referring website & keywords.
You can also offer online live chat support so if you are logged in and using either their supporting software or are on your iPhone you can chat with your visitors and offer support.
This is in my opinion the best online chat support and real time live analytics at its best and FREE which is great. Give it a try and let us know what you think about Woopra vs Google Analytics.

Amplify’d from www.woopra.com

Live Tracking and Web Statistics

Woopra’s revolutionary server architecture, combined with its intuitively designed client software, enables seamless tracking of visitors. Webmasters can track over 40 different statistical events and analytics. Never before has so much information been instantaneously available to Webmasters.

Woopra was one of the first to bring live, real-time analytical and site statistical data to the webmaster. Most stats programs are updated at least once a day. With Woopra, there is no wait. You can track of visitors coming and going and moving through your site as they happen. Live. You get the stats you need now.

Rich User Interface

Woopra’s Desktop Client is designed to display information clearly and efficiently, without upsetting the balance between design and function. Links to data and various pageviews are easily recognized and accessed. As the program runs on your computer, there is no delays in the response time as comes with web-based programs.

Woopra’s interface is designed to be flexible, with plans for future development of customizable features to put control of what data you see back in your hands. The information is at your fingertips to access a wealth of statistics and data about your site and visitors.

Real-Time Analytics

Woopra redefines Web Analytics by enabling instantaneous information transfer combined with the ability to immediately act on each action. Woopra changes website management discussions from “how should we change things in the future” to “what should we do right now?

Webmasters can respond faster to sudden influxes in traffic and help monitor trends in search and traffic patterns. Woopra helps web owners generate content based upon customer needs and trends now, not after the fact.

Manage Multiple Blogs and Websites

Woopra creates a one-stop service for monitoring all your blogs and websites. Through the quick site tabs at the top of the Woopra panel, you have one-click access to your registered blogs.

On the “Home” panel, you can quickly view the stats of all the sties you monitor. The site tabs also provide a quick view of the live traffic on your site.

Each site can be set to connect automatically or require manual connection, to reduce the bandwidth load on your Internet connection.

Deep Analytic and Search Capabilities

Woopra breaks the Web statistics mold by allowing lightning quick search functionality along any data point in the system. What information do you need to help you manage and develop your site? Specific user names, IP addresses, geographic locations, user browsing data, visitor history, visitor paths, arrival and departure points — what do you want to know?

The data is searchable. Using the Search panel, you can reach into the data to find specific information about your site’s visitors, learning more about your site’s demographics and loyal readers.

Woopra’s new Custom Reports and advanced segmentation features puts control of the data in your hands. Woopra simply digs deeper and better.

Live Chat

Woopra enables websites with both “proactive” and “reactive” chat functionality. Webmasters can remotely initiate sessions with visitors, or embed “Click-to-Chat” buttons within a site to accept inbound requests, coming soon. This breaks the virtual wall between visitor and webmaster.

Customer service sites could offer personal service directly through the Woopra interface, with no installation of software by the visitor. Woopra breaks down the barriers of the static web.

Read more at www.woopra.com

 

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