As you know, Microsoft is gently nudging users to migrate away from public folders and onto SharePoint document libraries and lists. In the initial release of Exchange Server 2007, there wasn’t even a GUI interface to manage public folders, although this was added in Exchange 2007 SP1. It is fairly easy to configure SharePoint to accept incoming email for document libraries and lists. Once a document library or list is configured to accept incoming email, you can send messages to the Document library or list just like a public folder.

If your message has an attachment, the attachment will also be saved in the document library, however the attachment and email message (if you’ve configured the document library to save your email messages) will appear as two separate entries in the document library. If you’re currently using public folders to track message threads, consider enabling inbound email for a Discussion Board Web Part, which is probably the closest match for this type of use of a public folder. Here are the high-level steps to configure incoming email for your Document Library or List:

1. Install SMTP on the SharePoint front-end server.
2. Configure Active Directory (AD) for SharePoint Contacts.
3. Configure Inbound Email Settings using SharePoint Central Administration.
4. Configure a document library to accept incoming email.
5. Test.

Install SMTP on the SharePoint Front-End Server
If you want to enable inbound email on SharePoint, verify that the SMTP Service is installed on the SharePoint front-end server. Complete the following steps to install SMTP on the SharePoint Server.

1. Click Start, Settings, Control Panel, Add/Remove Programs.
2. Click Add/Remove Windows Components.
3. Click the Application Server, Details button.
4. Click Internet Information Server (IIS), Details button.
5. Select the SMTP Service check box and click OK.

Alternately you can specify an email drop folder that’s on a different server or share, however Microsoft doesn’t recommend doing this, because there is no way for the SharePoint server to detect if the drop location has changed.

Configure Active Directory for SharePoint Contacts
You can configure SharePoint to automatically update contact information, groups and distribution lists in AD. To segregate out these SharePoint-generated Active Directory Objects, I suggest you create a separate organizational unit (OU) in AD. In this example, I created an OU called SharePoint that is placed off of the root container in AD.

Configure Inbound Email Settings Using SharePoint Central Administration
Complete the following steps to enable incoming email on SharePoint.
1. Start SharePoint Central Administration on the SharePoint server.
2. Click the Operations tab, Incoming e-mail Settings.
3. Select Yes to enable incoming mail.
4. Select Automatic for the Settings mode.
5. Select Yes to use SharePoint Directory Management.
6. Specify the location of the SharePoint OU in AD. If you created a SharePoint OU off of the root the entry would be OU=SharePoint, DC= , DC=com.
7. Specify the fully qualified name of the SharePoint server that will accept incoming email.
8. Select Yes (highly recommended), to only accept messages from authenticated users.
9. Select Yes, (recommended) to allow creation of Distribution Groups from SharePoint.
10. Optionally check approval requests for New distribution group, Change distribution group e-mail address, Change distribution group title and description, and Delete distribution group.
11. Enter the email display address.
12. Safe Email Servers. I suggest specifying which servers your Sharepoint Server will receive mail from, otherwise you may receive a lot of Spam into your document library.
Configure a document library

After you have configured your Sharepoint Server to accept incoming mail, you must configure a document library or list to accept incoming mail. Complete the following steps to allow a document library or list to accept email.
1. Navigate to the desired document library or list and click Settings, Document Library Settings, and Incoming E-mail Settings.
2. Select Yes to allow the Document Library to receive e-mail.
3. Assign an email address to the document library.
4. Select an Option for Attachments. You can save attachments in the root folder, in a sub-folder grouped by email subject, or a sub-folder grouped by sender.
5. Select an option to overwrite files with the same name.
6. Select an option to save the original email. If you select Yes, and you send a message with an attachment, the message and the document will be stored as two separate items in the document library. I suggest initially selecting Yes for this option until you verify that the document library is properly accepting emails.
7. Select an option to save meeting invitations.
8. Select an Email security policy to accept messages based on document library permissions (recommended) or to accept messages from any sender. After you configure the document library, start Active Directory Users and Computers on a domain controller (DC). If you’ve configured your SharePoint Active Directory Management properly you should see Contact in the SharePoint OU that has the Document Library Address. However, you may notice that it does not have the same email address domain that you specified when you set up the email address for the Document library. It probably will have an address in the format of

<document_library_email_­address>@<fully
_ qualified_name_of_your_­SharePoint_Server> .

You can use this address, but if you want to have the address with your standard domain name and not the name of your SharePoint server, you can add in an additional email address for the document library if you are running Exchange. Start the Exchange Management Console and navigate the SharePoint Contact object and add the desired email address for the document library.

After you’ve configured the document library, send an email message with a test attachment and verify that it was properly received into the document library. It can take a few minutes for the email message to appear in the document library.

Alan Sugano is the president of ADS Consulting Group, which specializes in networking, custom programming, Microsoft .NET Web development, and SQL Server development. asugano@adscon.com

Getting users to switch to using any new application can be tough. To get your user’s to visit your portal, there has to be content there that the user needs or wants. I recommend starting with content that everyone in the organization can use. Begin migrating the functional areas that all employees interact with, for example Human Resources and Company Wide Calendars.

This type of content engages the user and will keep them coming to the site as you continue to add more business related content. One quick and easy way to add user catching content is to use Google Gadgets. Not only can Google Gadgets can help you attract users to your site, they can also keep users from navigating away from the intranet into the World Wide Web.

Google has hundreds of gadgets that you can be added to any web page. Many of these can be integrated into SharePoint using the Content Editor Web Part or the XML Web Part. Many of the Gadgets can allow users to access information from the web without leaving the comfort of your intranet page.

The example below shows how to use the Content Editor Web Part to add a weather gadget to a page.

1. Browse and find a Google Gadget for your page. Enter the settings for the Gadget. Click the Get the Code button. Copy the code in the box

   

2. Add a Content Editor Web Part to your homepage and modify the web part.
3. Click on the Source Editor and paste the code from the Google Gadget into the box.
4. Save the Changes to the web part. When you reload the page the weather gadget will appear on your page.

Google Gadgets can be an easy way to add external content to your SharePoint site. Be wary and selective when choosing your Gadgets. Not all Google Gadgets are appropriate for use on company portals and using too many gadgets can clutter and make your site less user friendly. Remember the goal is to add content that the users want or need. Some of the Google Gadgets that I think could be useful in a SharePoint environment are the weather gadget, the Count Down gadget (This could be used to countdown to a company event or deadline.), and Google Mini Web gadget.

Happy Gadgeting!

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